Heathrow Airport Transfer

Section 01Heathrow private transfer — the simple version

A pre-booked Heathrow transfer with us is a fixed-price ride between Heathrow and any address in London or the Home Counties, with the price confirmed in writing at booking and locked from that moment. Flight tracked. Driver waits in the short-stay car park, not the kerb. WhatsApp confirmation before, during and after the trip.

That's the product. The rest of this page is the detail.

Section 02Vehicle options

We run four vehicle classes for Heathrow transfers, all unmarked, all licensed, all with drivers who do the airport run as their day job.

Section 03Heathrow to London — saloon fares by destination

The saloon (Mercedes E-Class, Skoda Superb, or equivalent) is the default for 1–4 passengers with 2–3 medium-sized bags. Fares are fixed per car, not per passenger.

Section 04What's included in the fare

• Meet and greet at the short-stay car park, level 1 of your terminal.
• Flight tracking — driver adjusts to actual arrival, not booked arrival.
• 60 minutes of free waiting time after your flight lands. We wait through customs and baggage reclaim without charge.
• Child seats on request, at no extra cost. Specify ages at booking.
• Door-to-door: driver helps with bags, delivers you to your front door (not the end of the street).
• WhatsApp updates throughout — booking confirmation, driver details when assigned, "arrived" message at the bay.
• Receipts and invoices on request for business travellers.

Section 05What isn't

• Parking charges for excessively long waits (over 60 minutes free time, then by the hour).
• Pickups outside our operating area — we cover London + Home Counties + most of the South East. For longer trips (Edinburgh, Newcastle, etc.) we'll quote on request.
• Vehicles we don't have. We don't run stretch limos, party buses, or armoured cars. If that's what you want we'll point you elsewhere.

Section 06How booking works

Two ways:

WhatsApp (+44 7427 249103)

Message us the pickup address, drop-off address, date, time, number of passengers, and number of large bags. We'll come back in under 5 minutes with a fixed fare and a booking confirmation. Pay on arrival (cash or card with the driver) or by bank transfer in advance — your call.

Online (https://getlondontransfer.com/booking.html)

The booking form takes about 90 seconds. Same outcome — fixed fare emailed back, confirmation in writing.

Either way, you'll get the driver's name, photo, and vehicle details by WhatsApp 24 hours before pickup.

Section 07Late, early, weekend, holiday — same price

One of the most frequent questions: "Is there a surcharge for arriving at 2am?" No. Same fare. Same for Sundays, bank holidays, Christmas, New Year, Easter, and any other day a ride-hail app might triple-surcharge. Operating costs are higher overnight — but the model is fixed-fare, and the operator (us) absorbs the variance, not you.

Section 08Common questions

Can I change the pickup time on the day?

Yes, within reason. Up to about 90 minutes' notice we'll move it without rebooking. Less than that and we'll do our best.

What happens if my flight is delayed?

The driver adjusts. We track your flight from origin. If you land an hour late, the driver is there an hour late. No charge.

What if my flight is diverted?

Tell us as soon as you know (WhatsApp). We'll either reroute the driver to the new airport (likely for a small adjustment to the fare, depending on distance), or refund the booking if you're going to take the airline's coach back to Heathrow and want a different operator from there.

Do you take pets?

Yes — dogs in particular are fine, but mention at booking so we send the right driver. Some of our drivers prefer not to take dogs.

Can I book for someone else?

Yes. Add their name and phone number; we'll WhatsApp them the driver details on the day.